Collection Officer (Account Management and Collections Branch)

Job Description

The Ministry of Finance is hiring candidates for the position of Collection Officer in North York. This position is for people who are looking for a job in the finance and public administration industry. To apply for this position, the candidate should have an education in the field of finance or accounting. The selected candidate will get a competitive compensation package of $29.53 to $34.75 per hour. The last date to apply for this position is July 7, 2026.

Key responsibilities of the candidate

The candidate will be responsible for collecting the amounts from the clients. They will communicate with the clients about their rights and responsibilities. The candidate will collaborate with the lawyers and accountants who are a part of the collection process. They will use the automated system to check and process the payments that have been made already. The candidate will maintain account records.

Professional qualifications of the candidate

The candidate should have a diploma or a degree in finance, accounting, business administration, or a related field. The candidates should have knowledge of the collection process and debt recovery practices. The candidate should have knowledge of financial administration. They should know about the accounting principles.

Experience needed for the position

The candidate should have experience working in account management or customer service. The candidates should have experience in researching and analysing the information. They should have experience in reviewing the financial records. They should have experience in writing documentation. The candidate should have experience in managing different assignments in a deadline. The candidate should have experience working with policies. The candidates who have worked in a high-volume client service environment will be given preference for the job position.

Skills and competencies of the candidate

The candidate should have good communication skills so that they can explain financial situations to the clients. They should have good interpersonal skills so that they can deal with stakeholders. A candidate should have good negotiation skills because they will be discussing payments with the clients as a part of work. They should be able to handle difficult situations with the clients. The candidate is required to maintain a positive relationship with the client. The candidate should have good analytical skills so that they can review financial information. They should know how to interpret legislation and apply the policies.

Employee benefits for the candidate

The selected candidate will get a competitive compensation package of $29.53 to $34.75 per hour. They will be eligible for comprehensive health and dental benefits. Candidate will also get life insurance and disability benefits. The candidate will get paid vacation and leave options. They will be eligible to participate in the government pension plan. There will be an opportunity for professional development and career growth for the candidate. The candidate will get a chance to work in an inclusive and supportive work environment.

Government of Ontario Collection Officer Jobs Salary

• The salary for the Government of Ontario‘s Collection Officer jobs ranges from $29.53 – $34.75 Per hour.

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How to apply for this position

The interested candidates can submit their applications online directly on the official website. The candidates are required to submit their resume and cover letter. The candidate should edit their application according to the job requirements. The last date to apply for this position is July 7, 2026. Only the selected candidates will be contacted for further processing.

Application tips for the candidate

The candidate should mention their experience in account management and financial administration. If the candidate has experience in customer service, they should mention that as well. They should also give examples of their communication skills and problem-solving abilities. The candidate should mention their experience handling the financial records. They should also give example of situations where they managed different priorities and solved the issues of the clients.