Admissions and Visitor Services Clerk

Job Description

If you are a candidate looking for a professional career in the tourism and hospitality industry with an exciting opportunity to work, then this might be the right opportunity for you. Fort William Historical Park is looking to hire a dedicated candidate for the position of Admissions and Visitor Services Clerk. The job location is Thunder Bay, Ontario. To apply for this position, the candidate should have a valid driver’s licence. The selected candidate will get a competitive compensation package of $25.32 to $29.24 per hour. The last date to apply for this position is July 9, 2026.

Key responsibilities of the candidate

The candidate will be responsible for helping the visitors and also day to day operations. They will look after the admission processing for individuals and groups. They will look after the sales of tickets and provide assistant to the admissions staff. The candidate will look after the cash register and help with cash floats. They will check the daily revenue. The candidate will prepare financial reports. They will help with the survey of the visitors and coordinating the groups. The candidate will collaborate with the internal departments. They will reply to enquiries made by visitors. The candidate will make sure to solve the customer’s problems.

Professional qualifications of the candidate

The candidate should have a high school diploma to apply for this position. They can also have a combination of education and required experience to apply for this position. The candidate should have a valid driver’s licence. If the candidate has experience working in a public-facing environment it will be an asset. The candidate should have an interest in public sector careers and providing customer service skills in a heritage organisation.

Experience required for the position

The candidate should have experience working in customer service or retail sales. They can also have experience in front desk operations or general office administration. The candidate should have experience in training seasonal employees. The candidate should be okay with handling the cash transactions. They should have experience in solving customer complaints.

Skills and competencies of the candidate

The candidate should have good customer service skills, so their communication needs to be perfect. The candidate should have knowledge of managing the records. They should have leadership skills. A candidate should have problem solving skills so that they can resolve conflicts in the workplace. The candidates should have good organizational skills so that they can multitask. The candidate should be able to work in collaboration with different departments.

Employee benefits

The selected candidate will get a competitive compensation package of $25.32 to $29.24 per hour. They will get experience of working with the Ontario Public Service. There will be an opportunity for professional development and learning. The candidate will get an opportunity for career growth in public sector organisations. The candidate will get a chance to work in a work environment that includes collaborations.

Government of Ontario Admissions and Visitor Services Clerk Jobs Salary

• The salary for the Ontario Public Service‘s Admissions and Visitor Services Clerk positions ranges from $25.32 – $29.24 Per hour.

Read: Archaeologist Jobs 2026 | Ontario Public Service Toronto

How to apply for this position

The interested candidates can submit their applications online directly on the official website. To apply for this position, the candidates are required to submit a resume and a cover letter and mention their experience and leadership skills. The candidate should review the complete job description carefully before submitting the application. The last date to apply for this position is July 9, 2026. Only the selected candidates will be contacted for further processing.

Application tips for the candidate

The candidates should mention their accomplishments in customer service and cash handling. They should also mention their experience in leadership and administrative tasks. The candidate should give examples of how they can manage different tasks and maintain professionalism at the same time.