Probation and Parole Administrative Support Clerk – Bilingual (English/French)

Job Description

If you are a candidate looking for a stable job in the public administration and criminal justice services industry, then there is an excellent opportunity to get work in Canada for you. The Ontario Ministry of the Solicitor General is looking to hire a dedicated candidate for the position of Probation and Parole Administrative Support Clerk. The candidate should be proficient in English and French to apply for this position. The selected candidate will get a salary of $26.92 to $31.31 per hour. The job location will be Mississauga, Ontario, Canada. This is a permanent and full-time job opportunity for the selected candidate. The last date to apply for this position is June 26, 2026.

Key responsibilities of the candidate

The candidate will be responsible for providing Frontline services at reception. They will follow our standard for customer service. The candidate will prepare and distribute the court report and parole documentation. The candidate will write the routine correspondence and official documents. They will help to respond to the telephone enquiry. The candidate will help the clients and criminal justice partners by providing them with the information that they request. The candidate will receive and distribute the incoming and outgoing mail. They will keep an accurate filing system. The candidate will take care of the record management processes. They will maintain the offender information in the OTIS.

Professional qualifications of the candidate

The candidate should have a diploma or a certificate program in office administration or business administration. They should have training in customer service and record management. They should know about administrative support functions. The candidate should have certification that demonstrates that the candidate is proficient in English and French.

Experience needed for the position

The candidate should have experience providing services at the reception and front desk. They should have experience in preparing correspondence and reports. They should have experience preparing documents that are official. They will manage the electronic and paper filing system. The candidate should have experience working with database and information management software. They should be able to work with different stakeholders and also maintain confidentiality. The candidate is required to maintain high-volume telephone enquiries. If the candidate has experience in government or a legal environment, it will be considered an asset.

Skills and competencies of the candidate

The candidate should have good communication skills in English and French because most of their work will include working with these languages. The candidate should have good customer service skills because they will be dealing with customer enquiries. The candidate should have good interpersonal skills to work in the office. The candidate should be accurate in preparing the office documentation. The candidate should have good time management skills so that they can finish the work on time. The candidate should be able to handle sensitive information and maintain confidentiality whenever required. They should have experience with word processing software and office technology. The candidate should have organisational skills so that they can manage different deadlines.

Employee benefits

The selected candidate will get a competitive compensation package of $26.92 to $31.31 per hour. They will get comprehensive health and dental benefits. The candidate will get the government pension plan. The candidate will be eligible for paid vacation and leave programs. The candidate will get the opportunity for professional development and training. The candidate will get mentorship opportunities. The work arrangement will be flexible wherever appropriate. The candidate will get an opportunity to work in a modern and innovative workplace.

Government of Ontario Probation and Parole Administrative Support Clerk Jobs Salary

• The salary for the Government of Ontario‘s Probation and Parole Administrative Support Clerk jobs ranges from $26.92 – $31.31 Per hour.

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How to apply for this position

The interested candidates can submit their applications online directly on the official website. The candidates are required to submit a resume and a cover letter. The last date to apply for this position is July 26, 2026. Only the online applications will be accepted for further processing.

Application tips for the candidate

The candidates should edit their resume and cover letter to match the qualifications that are listed in the posting. They should mention examples of administrative organisation and their communication skills in English and French. If the candidate has experience with customer service and record management, then they should mention that as well. The candidate should make sure that the resume and cover letter do not exceed 5 pages.